Frequently Asked Questions – Adore Magnets

Who are we? ツ

We’re Adore Magnets, a small family business in Melbourne, Australia (half Brazilian, half Aussie 💖). We specialise in creating custom photo magnets and personalised photo gifts that turn your favourite memories into keepsakes you’ll treasure forever.

Photography has always been our love language – every picture tells a story and lets us relive those special moments again and again. That’s why we started this business: to help you capture memories in a fun, sentimental, and stylish way.

👉 Don’t forget to check out our 📸 Instagram for inspiration and customer creations!

 

How much does shipping cost? 🚚

We ship Australia-wide and to New Zealand.

Standard shipping	$8.00 (Free on orders over $75.00)
Express shipping	$14.00
NZ - Standard International	$18.00 (6 to 27 business days)

How long will it take to receive my order? ⏳

We handcraft and carefully pack your photo magnets with love. Orders are usually processed the same or next business day.

• Australia: Delivery typically takes under a week (depending on AusPost).
• New Zealand: Delivery can take 6–27 business days.

Please note: delivery times are out of our control once orders are with the postal service.

What countries do you ship to? 🌏

At the moment, we only ship to Australia and New Zealand.

 

Who do I contact for further information? 🛎️

Got questions about your order, shipping, or creating the perfect personalised photo gift? We’re always here to help.

📩 Email us at info@adoremagnets.com.au or visit our Contact Us page.